By engaging with AG VIP REAL DUBAI and its affiliated entities (the “Company,” “we,” “us”), you entrust us with your personal information. This Privacy Policy explains how we collect, use, store, and protect that information.


1. General Provisions
1.1. This Policy applies to any personal data you provide through our website, mobile apps, email, messaging services, or in-person interactions.
1.2. “Personal Data” means any information that can identify you directly or indirectly (e.g., name, phone number, email address, IP address, geolocation data).
1.3. We process data in compliance with EU Regulation 2016/679 (GDPR) and the data protection laws of the United Arab Emirates.

2. Purposes and Legal Bases for Processing
We process your personal data on the following grounds:

• Consent (Art. 6(1)(a) GDPR) — e.g., when you subscribe to newsletters or fill out a contact form.
• Performance of a Contract (Art. 6(1)(b) GDPR) — to arrange property viewings, execute real-estate transactions, and provide legal or consulting services.
• Legitimate Interests (Art. 6(1)(f) GDPR) — for marketing research, service improvement, and fraud prevention.

3. Categories of Data We Collect

• Contact Information: full name, phone number, email address.
• Property Preferences: desired property type, budget range, preferred locations.
• Technical Information: IP address, browser and device details, cookies.
• Additional Details: any other information you share during calls, chats, or meetings.

4. Cookies and Similar Technologies
4.1. We use cookies and web beacons to personalize your experience, analyze site traffic, and enhance security.
4.2. You may disable cookies in your browser settings, although some site features may not function correctly.

5. Disclosure to Third Parties
We do not sell or rent your personal data. We disclose it only to:

• Service Providers and Partners: law firms, consulting agencies, IT providers, solely as needed to perform our services.
• Government Authorities: when required by law (courts, law-enforcement).
• In Business Transactions: in the event of mergers, acquisitions, or asset sales, provided the new entity honors this Policy.

6. International Data Transfers
Your data may be transferred to:

• The European Economic Area (Latvia): under GDPR safeguards.
• The United Arab Emirates (Dubai): in accordance with local law.
• We employ Standard Contractual Clauses or other mechanisms to ensure adequate protection.

7. Data Security
7.1. We implement technical and organizational measures—encryption, role-based access, regular audits—to prevent unauthorized access, loss, or destruction of personal data.
7.2. All employees receive data-protection training and must follow our internal policies.

8. Data Retention
8.1. We retain personal data only as long as necessary to fulfill processing purposes or until you withdraw consent, but no longer than five years after our last interaction.
8.2. Data required for contractual obligations is kept in accordance with statutory retention periods.

9. Your Rights
You have the right to:

• Access and receive a copy of your personal data.
• Rectify or update inaccurate or incomplete data.
• Erase your data (“right to be forgotten”) under certain conditions.
• Restrict processing in specific cases.
• Withdraw consent at any time for future processing.
• Lodge a complaint with a supervisory authority (in the EU, the Latvian Data Protection Authority; in the UAE, the relevant regulator).

10. Changes to This Policy
We may update this Policy. Any changes become effective upon publication on our website. The date of the latest revision will appear at the top.

11. Contact Information
If you have questions or wish to exercise your rights, please contact us:

• Email: info.dubai@vipreal.lv
• Phone: +971 50 279 8553, +971 50 430 5134
• Dubai Office Address: The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai

We value your privacy and are committed to safeguarding your personal data.